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ITIL Information Security Management

“Protect IT Services and Data with Effective Information Security Management.”

ITIL Information Security Management Training and Certification

  • One day of instructor led training and certification exam preparation
About this course

The ITIL Information Security Management (ISM) course focuses on protecting organizational data, assets, and services through effective security practices. It helps professionals align IT security policies with business objectives while maintaining confidentiality, integrity, and availability. This course bridges the gap between IT service management and cybersecurity frameworks for holistic protection.

Participants gain the knowledge to identify risks, implement security controls, and ensure compliance with global standards. It emphasizes the integration of security management within ITIL processes to strengthen overall service resilience. Practical examples and case studies provide learners with real-world insights into managing security incidents and audits.

By completing this course, professionals develop the skills to establish and manage an information security management system (ISMS) within IT service environments. It is ideal for those aiming to enhance trust, compliance, and risk management in IT operations.

Who should attend this course
  • IT Security Managers and Officers responsible for developing and enforcing security policies.
  • ITIL Practitioners and Service Managers looking to integrate security practices within service management.
  • System and Network Administrators who manage access control and protect data assets.
  • Risk and Compliance Professionals ensuring adherence to security standards and governance.
  • Auditors and Quality Managers who assess the effectiveness of information security processes.
  • Aspiring IT Professionals and Graduates seeking a foundation in IT service security and management.
Key Learning Outcomes
  • Understand the objectives, principles, and scope of Information Security Management in ITIL.
  • Learn to establish, implement, and maintain a robust Information Security Management System (ISMS).
  • Gain the ability to identify, assess, and mitigate security risks within IT services.
  • Master techniques to define security policies and ensure compliance with organizational standards.
  • Learn how to respond to and recover from security incidents effectively.
  • Acquire knowledge to align security management with business goals and service delivery.
Course Syllabus
  • Introduction to ITIL and Information Security Management — Understand the fundamentals of ITIL and the role of ISM in ensuring secure service delivery.
  • Principles and Objectives of Information Security — Learn the core security concepts—confidentiality, integrity, and availability—and their business importance.
  • Developing and Implementing Security Policies — Study how to define, document, and communicate security policies across IT service operations.
  • Risk Assessment and Management — Explore tools and methodologies to identify vulnerabilities and mitigate security threats effectively.
  • Security Controls and Compliance Frameworks — Learn about applying controls aligned with ISO 27001, NIST, and other global standards.
  • Incident Response and Business Continuity — Understand how to detect, report, and respond to security incidents while maintaining business resilience.
  • Monitoring, Auditing, and Continual Improvement — Gain insights into reviewing security performance, conducting audits, and ensuring continual enhancement of ISM.

Training Details

Course duration

1 Day (08 Hours)

Accreditation Body

PEOPLECERT

Training Options

Online instructor led

Corporate classroom

This training includes

  • 1 day of instructor led training
  • Single attempt official exam voucher
  • Accredited study materials
  • Mock exams
  • Exam registration assistance
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