✅ PeopleCert Service Desk Manager (SDM) Training & Certification
🎯 Empower Your IT Support Career with Service Desk Leadership Skills
The PeopleCert Service Desk Manager (SDM) certification is a globally recognized program designed for professionals aiming to lead and manage effective service desks. Gain strategic leadership, operational management, and service improvement skills essential for modern IT service environments. 🚀
💡 Key Features of PeopleCert Service Desk Manager (SDM) Training
- ✅ Accredited training led by expert SDM-certified trainers
- 📚 Comprehensive course materials, case studies, and real-world scenarios
- 📝 Mock exams and practice tests aligned with the certification exam
- 🌐 Flexible online instructor-led and self-paced learning options
- 🎓 Official PeopleCert SDM certification exam included
🎯 Who Should Attend?
- 💼 Service Desk Managers and Team Leaders
- 📊 IT Managers and Support Leads
- 🛠️ Professionals managing customer support and IT service operations
- 🏢 ITSM practitioners looking to advance their leadership roles
- 🚀 Anyone aiming for career progression in IT support and service desk management
🧭 Course Overview & Learning Outcomes
By completing the PeopleCert Service Desk Manager (SDM) certification, you will be able to:
- 🎯 Effectively manage and lead service desk teams
- ⚙️ Develop customer-centric service strategies
- 🚀 Improve service delivery and operational processes
- 🤝 Enhance communication and collaboration within IT teams and with customers
- 📈 Measure, analyze, and report on service desk performance
📅 Upcoming Batches and Learning Options
Choose from live virtual classes or self-paced learning. 🌐 Reach out to us for details on upcoming batch dates and early enrollment discounts. 📞
🎓 PeopleCert Service Desk Manager (SDM) Certification Exam Details
- 📝 Format: Multiple-choice questions
- ⏱️ Duration: 90 minutes
- 🏆 Passing Score: 65%
- 💻 Mode: Online proctored exam
- 📜 Certificate: PeopleCert Service Desk Manager (SDM)
💼 Why Choose Us for PeopleCert SDM Training?
- 🌟 Authorized Accredited Training Organization (ATO)
- 👨🏫 Experienced trainers with real-world service desk management expertise
- 📊 Practical case studies to bridge theory with application
- 💬 Exam prep, career coaching, and post-certification support
- 🏅 Proven track record of success and learner satisfaction
📞 Contact Us to Enroll Now!
📧 Email: contact@technopundits.in | 📞 Call/WhatsApp: +91-9962006587
🌍 Website: www.technopundits.in
