ITIL 4 Specialist: Direct, Plan & Improve (DPI) Training & Certification 🎯

Overview 📜

The **ITIL 4 Specialist: Direct, Plan, and Improve (DPI)** module is a crucial part of the **ITIL 4 Managing Professional certification track**. This training equips professionals with the ability to **align IT strategies with business goals**, implement **effective governance**, and drive **continual service improvement**.

Why Enroll in ITIL 4 DPI? ✅

1. Develop **strategic planning and governance skills**.
2. Understand **risk management and compliance frameworks**.
3. Improve **decision-making with structured planning methodologies**.
4. Prepare for the **ITIL 4 DPI certification exam** and boost your career.

Who Should Attend? 👥

1. IT Managers & IT Governance Professionals
2. ITSM Practitioners & Service Delivery Managers
3. Business Analysts & Process Improvement Specialists
4. Professionals aiming for the **ITIL Managing Professional (MP) designation**

Course Objectives 🎯

1. Master **strategic planning, governance, and continual improvement**.
2. Develop **agile and lean management approaches**.
3. Understand **organizational change management (OCM) principles**.
4. Prepare for the **ITIL 4 DPI certification exam**.

Course Outline 📚

1. ITIL 4 Governance, Risk & Compliance (GRC)
   1. Establishing governance models and policies
   2. Managing risk and compliance in IT services
2. Strategic Planning & Decision-Making
   1. Aligning IT strategy with business objectives
   2. Data-driven decision-making in ITSM
3. Continual Improvement & Change Management
   1. ITIL’s continual improvement model
   2. Organizational Change Management (OCM)
4. Agile & Lean IT Service Management
   1. Applying Agile and Lean principles to ITSM
   2. Measuring and improving IT service value streams
5. ITIL 4 DPI Certification Exam Preparation
   1. Exam structure, format, and key topics
   2. Mock exams and practice questions

Certification & Exam Details 📝

1. Format: Multiple-choice questions
2. Duration: 90 minutes
3. Number of Questions: 40
4. Pass Mark: 70% (28/40)
5. Mode: Online proctored exam
6. Prerequisites: ITIL 4 Foundation certification

Why Choose Us? 🌟

1. **Expert trainers with extensive ITIL experience**.
2. Hands-on learning with **real-world case studies and group exercises**.
3. Flexible learning options: **Live Online, Classroom, or Self-paced**.
4. Globally recognized **ITIL 4 DPI certification**.

Enroll Now! 🎉

Advance your career with **ITIL 4 Specialist: Direct, Plan & Improve (DPI) Training & Certification**. Contact us today for course details, schedules, and pricing.