ITIL 4 Practitioner: Service Configuration Management Training & Certification 🔧

Overview 📜

The **ITIL 4 Practitioner: Service Configuration Management** module focuses on the **effective management of IT assets, configurations, and service components**. This training provides professionals with the skills to **track, control, and manage IT configurations** to improve service reliability and efficiency.

Why Enroll in ITIL 4 Service Configuration Management? ✅

1. Develop **expertise in managing IT assets and service configurations**.
2. Enhance **visibility and control over IT environments**.
3. Improve **risk management and compliance with best practices**.
4. Prepare for the **ITIL 4 Service Configuration Management certification exam**.

Who Should Attend? 👥

1. IT Service Managers & Configuration Managers
2. IT Operations & Infrastructure Professionals
3. Change Managers & Asset Management Specialists
4. ITSM Professionals seeking **ITIL 4 certification**

Course Objectives 🎯

1. Understand **the role of service configuration management** in ITSM.
2. Learn how to **establish and maintain an accurate configuration management system (CMS)**.
3. Improve **IT service reliability and efficiency** through configuration tracking.
4. Prepare for the **ITIL 4 Practitioner: Service Configuration Management certification exam**.

Course Outline 📚

1. Introduction to Service Configuration Management
   1. Understanding configuration items (CIs) and relationships
   2. Service configuration management principles and objectives
2. Configuration Management System (CMS)
   1. Key components of a Configuration Management Database (CMDB)
   2. Ensuring data integrity and accuracy
3. Configuration Management Processes & Best Practices
   1. Defining, tracking, and maintaining configuration items
   2. Integrating with change and incident management
4. Tools & Technologies for Service Configuration Management
   1. Automation and AI-driven configuration management
   2. Cloud-based configuration management solutions
5. ITIL 4 Service Configuration Management Certification Exam Preparation
   1. Exam format, structure, and key topics
   2. Mock exams and practice questions

Certification & Exam Details 📝

1. Format: Multiple-choice questions
2. Duration: 60 minutes
3. Number of Questions: 40
4. Pass Mark: 70% (28/40)
5. Mode: Online proctored exam
6. Prerequisites: ITIL 4 Foundation certification

Why Choose Us? 🌟

1. **Expert trainers with extensive ITIL experience**.
2. Hands-on training with **real-world case studies and labs**.
3. Flexible learning: **Live Online, Classroom, or Self-paced options**.
4. Globally recognized **ITIL 4 Practitioner certification**.

Enroll Now! 🎉

Advance your ITSM expertise with **ITIL 4 Practitioner: Service Configuration Management Training & Certification**. Contact us today for course details, schedules, and pricing.