✅ ITIL® 4 Practitioner: Service Desk Training & Certification
🚀 Master the ITIL® 4 Service Desk Practice — Boost Your ITSM Skills!
Looking to enhance your IT Service Management (ITSM) career? 🎯 The ITIL® 4 Practitioner: Service Desk certification is designed to give you the practical skills and knowledge required to deliver effective and efficient support to your organization. Whether you're an aspiring Service Desk professional or an experienced agent, this course helps you align with ITIL 4 best practices and modern service management approaches. 🌐
💡 Key Features of ITIL® 4 Practitioner: Service Desk Training
- ✅ Accredited Training by expert ITIL® trainers
- 📚 Comprehensive course materials and real-life case studies
- 📝 Mock exams and practice questions for certification readiness
- 🌍 Online instructor-led and self-paced learning options
- 🎓 Official ITIL® 4 Practitioner: Service Desk certification exam included
🎯 Who Should Attend?
- 💼 Service Desk Agents and Managers
- 🛠️ IT Support Analysts and Engineers
- 📈 ITSM Professionals looking to upskill
- 🏢 Anyone involved in service operations and support
🧭 Course Overview & Learning Outcomes
By the end of this ITIL® 4 Practitioner: Service Desk course, you will be able to:
- 💡 Understand the role and purpose of the Service Desk in modern organizations
- 🔑 Apply key concepts and principles from ITIL® 4 to manage and improve Service Desk operations
- 🛎️ Enhance customer and user satisfaction through effective service delivery
- 📊 Measure and improve Service Desk performance using critical success factors and KPIs
- 🤝 Foster collaboration between the Service Desk and other ITIL® practices
📅 Upcoming Batches and Flexible Learning
Choose from our virtual live classes or self-paced eLearning formats to suit your schedule. 🌐 Contact us for upcoming batch dates! 📞
🎓 Certification Exam Details
- 📝 Format: 40 multiple-choice questions
- ⏱️ Duration: 90 minutes
- 🏆 Passing Score: 70%
- 💻 Mode: Online proctored exam
- 📜 Certificate: ITIL® 4 Practitioner: Service Desk
💼 Why Choose Us?
- 👨🏫 Expert trainers with real-world ITIL® experience
- 💬 Post-training exam guidance & career support
- 🏅 High exam success rate and satisfied learners
📞 Contact Us to Enroll Today!
📧 Email: contact@technopundits.in | 📞 Call/WhatsApp: +91-9962006587
🌍 Visit: www.technopundits.in
