ITIL® 4 Strategist - Direct, Plan and Imporve:Driving Precision and Innovation in Digital Transformation

Ensuiring the right direction and improving organisational success.

The ITIL 4 Direct, Plan and Improve (DPI) qualification is intended to provide the candidate with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. Furthermore, provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility.

ITIL® 4 Specialist DPI Training and Certification Program

ITIL DPI (Direct, Plan, and Improve) is a module within the ITIL 4 framework that focuses on providing organizations with the guidance necessary to align their IT and business strategies, ensure effective governance, and embed continual improvement into their practices.

ITIL certification is an essential requirement for professionals who need to learn how to integrate different activities involved in the Directing, Planning and improving of products and services

  • Globally recognized certification.
  • 2,500,000+ professionals.
  • Service management.
  • 18 languages.
  • 150+ countries.

Holders of the ITIL 4 Strategist DPI certification, will be able to demonstrate their knowledge and understanding of:

  • The concepts of value, outcomes, costs & risks and their relationships to direction, planning and improvement.
  • The scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • The role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system.
  • The role of risk and risk management and how to ensure that controls are sufficient, but not excessive
  • How to use the key principles and methods of communication and organizational change management to direction, planning and improvement Understand the nature, scope and potential benefits of organizational change management organizational change management practice

Our Training Modalities

Be part of a global class

Our Instructor led live online classes gives you the flexibility to attend your classes from anywhere across the world. This gives you the opportunity to learn from the experiences of participants from different cultures and counties, thereby enhancing your skills and knowledge vastly.

Join our public batches with participants from your location

Our public batches enable you to have direct contact with our instructors in a conference room along with participants from other organisations as well.

Customised course for your organisation

We can plan out a complete program for your entire team in a customised course to help you reap the benefits in your day to day working.

Tight schedules does not need to stop your learning.

Struggling to find time for learning. Not anymore. Use our eLearning platform to gain access to our courses and to plan your learning, anyday, anytime, anywhere.

Testimonials

Real Stories, Real Results

Maria Thompson

Chief Operations Officer

Adopting the ITIL DPI framework has been transformative for our organization. It has streamlined our planning processes and improved our operational efficiency remarkably. The ability to continuously improve has kept us ahead in a competitive market.

James Mitchell

IT Director

ITIL DPI has provided us with a structured approach to manage our IT services. Our planning and strategic alignment have never been more cohesive. The framework's focus on continuous improvement has been crucial in enhancing our service delivery

Aria Patel

Senior Project Manager

The ITIL DPI methodology has revolutionized the way we approach project planning and execution. The emphasis on direct actions and continuous improvement has significantly increased our project success rates

Liam Carter

Head of Operations

Implementing ITIL DPI has allowed us to create a more agile and responsive IT environment. The principles of direct, plan, and improve have helped us achieve higher efficiency and better alignment with our business goals

Sofia Wilson

IT service Manager

ITIL DPI has been a game-changer for our service management practices. The framework's focus on direct action and improvement cycles has enabled us to deliver superior IT services consistently.

Training Options

Self Paced eLearning

  • 365 day access
  • 2 practice papers
  • 24/7 assistance to solve queries
  • Exam Voucher Included

Online Instructor Led training

  • 3 days of online instructor led training
  • Weekend sessions
  • Access to our eLearning for 365 days
  • 2 practice papers
  • 24/7 assistance to solve queries
  • Free access to our refresher sessions
  • Exam Voucher Included

Corporate Training

  • 3 days of direct / online instructor led training
  • Customised Programs
  • Access to our eLearning for 365 days
  • 2 practice papers
  • 24/7 assistance to solve queries
  • Free access to our refresher sessions
  • Exam Voucher Included

Who is this course for?

Service Delivery Managers

IT Managers

Support Teams

System Administrators

Project Management Office (PMO)

System Analysts

Operations Managers

Database Administrators

Service Delivery Professionals

Frequently Asked Questions

How does ITIL DPI benefit organizations?

ITIL DPI benefits organizations by aligning IT services with business goals, providing a structured approach to service planning and improvement, and enabling continuous enhancement of service quality and efficiency.

How can organizations get started with ITIL DPI?

Organizations can start with ITIL DPI by educating stakeholders about its benefits, assessing current processes, developing an implementation roadmap, and providing training and support to staff members.

How does ITIL DPI integrate with other ITIL practices?

ITIL DPI integrates with other ITIL practices by complementing processes such as service design, transition, and operation, supporting the adoption of best practices for service management and delivery, and providing a framework for continuous improvement.

What are the key components of ITIL DPI?

The key components include Direct (aligning services), Plan (improving processes), and Improve (enhancing service quality).

How does ITIL DPI support digital transformation?

ITIL DPI supports digital transformation by fostering innovation, adapting services to meet evolving needs, and leveraging technology for enhanced delivery.

Contact Us

Technopundits Knowledge Solutions

We are a global training and consulting firm. We provide you with a global network of certified and accredited professionals to improve the skills and knowledge for individuals and organizations.

We bring a depth of outsourced expertise to your L&D project, initiative or department by adding our experts to your team. We partner with your best and brightest to swiftly meet your training goals.

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