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Technopundits Business Solutions is recommended by

Manikandan Ramaswamy - Saksoft

It was great experience for me to participate in this training program. The trainer has an excellent knowledge on ITIL® and he explained us in great manner. The teaching capability of trainer was very good and we can easily able to understand the concepts.

Harikrishna - Accenture

The ITIL® 2011 Foundation course helped me gain invaluable and comprehensive insights that I will apply through my IT career in IT service industry.

ITIL® Expert - Managing across the lifecycle



Course Description

This learning course immerses learners in the practical aspects of the ITIL® Service Lifecycle and processes associated with the Managing Across the LifeCycle of services and service delivery. The main focus of this course is on the MALC process activities and supporting methods and approaches to executing these processes in a practical, hands-on environment. This training is intended to enable the holders of the certificate to apply the practices in Managing Across the Lifecycle of the Service Management Lifecycle. This course uses an engaging, interactive and flexible online approach to learning the core disciplines of the ITIL® best practice and positions the student to successfully complete the associated exam.

Learning Outcomes

Prepare for and take the ITILĀ® MALC Qualification: Managing Across the Lifecycle Certification Exam

Identify key business and management issues in IT Service Management

Manage the planning and implementation of IT Service Management

Implement Strategic Change Management and Risk Management

Handle organizational challenges and assess services



What you get from us

Best classroom training with pass assurance

Practice questions to prepare for the ITIL® Managing across the lifecycle examination

Easy to comprehend, unique training ITIL® reference material

A highly interactive, adaptive E-Learning courseware for precourse preparation