The ITIL® Foundation training course is the entry level certification course for IT Service Management Best Practices training in ITIL.
This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the
principles and core elements of IT service management (ITSM) based on ITIL. ITIL is comprised of five core publications: Service Strategy,
Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well
as improving operational efficiency.
Why take this ITIL Foundation training?
This ITIL Foundation training is delivered using an exciting case study designed to further enhance and cement the candidates
understanding of ITIL. Students who have attended this course are suitably prepared to successfully take the associated ITIL Foundation
certification test which is a requirement for attending any of the further learning courses (ITIL intermediate level training) available
in this track. Participants will learn the principles and core elements of the service lifecycle approach to IT Service Management
according to ITIL. An interactive approach is used combining lecture, discussion and case study experience to prepare participants
for the ITIL Foundation certification exam as well as providing valuable practical knowledge that can be rapidly applied in the workplace.
Technopundits Knowledge Solution's integrated case study deepens the participant’s appreciation of how ITIL best practices can be
applied in order to improve IT performance.
What you will learn
Comprehend the principles and concepts of IT Service Management as a practice.
Comprehend the ITIL Service Lifecycle and its purpose.
Be aware of the generic concepts and definitions used in ITIL.
Understand the processes and the role within the lifecycle concept.
Understand the importance of technology and architecture to IT Service Management.
Understand the best practices of implementing ITIL within an organization.
Who should attend?
Those who require a basic understanding of the ITIL framework and who need understanding of how ITIL can be used to enhance IT service management within an organization.
Where can you attend this program
ITIL Foundation 2 day classroom instructor led program with exam pass - Rupees 18000/- (plus Taxes)
ITIL Foundation eLearning 90 day access with exam pass - Rupees 12500/- (plus Taxes)
This ITIL training program is being conducted at our public batches at in Bangalore, Chennai, Cochin, Coimbatore, Hyderabad, Kolkata, Mumbai,
Pune, Trivandrum. Our eLearning progams are available any time any where. You can also reach us for your corporate training requirements.